www365 Privacy Policy
Your personal information is completely safe with us — learn in detail here how www365 collects, uses, and stores data.
Section 1 — Introduction and Applicability
www365 ("we", "us", or "platform") operates a trusted online gaming service for users in Bangladesh. This privacy policy explains our commitment and practices regarding the management of your personal information.
By registering on the www365 website (https://www365.cam) or using any of our services, you are considered to have agreed to the terms of this privacy policy. Our services are only for individuals aged 21 or older.
This policy may change from time to time. In the event of changes, we will note the updated date on this page and notify you as far as possible. We recommend that you review this policy regularly.
Section 2 — What Information We Collect
www365 collects certain personal information for service delivery, account verification, and financial transactions. We only collect information that is necessary for our services.
2.1 Information Collected at Registration
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Mobile number (Bangladeshi)
- Email address
- Preferred currency and payment method (bKash, Nagad, or Rocket)
- Username and password (stored in encrypted form)
2.2 Information for Account Verification
- National ID card (NID) or passport copy
- Proof of ownership of a bank or mobile financial service account
- Proof of address (if required)
2.3 Automatically Collected Information
When you use www365, our system automatically collects certain technical information. This includes:
- IP address and device type
- Browser type and version
- Page visits and session duration
- Gaming activity logs (bets, wins, losses)
- Transaction history and deposit/withdrawal records
- Information obtained from cookies and web beacons
Section 3 — Purpose of Data Use
www365 uses your personal information only for the following legitimate purposes. We do not use your information for any unauthorized purpose.
Completing your registration, verifying your identity, and ensuring account security.
Processing secure deposits and withdrawals via bKash, Nagad, and Rocket.
Resolving your issues quickly through 24/7 Bengali live chat and email.
Monitoring gaming patterns and taking protective measures when needed.
Detecting unauthorized activity and maintaining platform security.
Analyzing overall usage patterns to further improve your experience.
Section 4 — Data Disclosure and Sharing
www365 does not sell or rent your personal information to third parties. However, in certain circumstances, information may be shared to a limited extent:
4.1 Service Provider Partners
With payment processors (bKash, Nagad, Rocket), software providers, and technical support organizations — only information necessary for service delivery and under strict confidentiality agreements.
4.2 Legal Obligations
Where disclosure is required under applicable laws of Bangladesh, court orders, or lawful directions from government regulatory authorities, we will be obliged to comply.
4.3 Fraud and Scam Prevention
Information related to suspicious activity may be shared with relevant authorities to protect platform security and users' interests.
Section 5 — Data Security Measures
www365 uses industry-standard technology and processes to protect your personal information. Our security framework consists of the following layers:
- All data transmission secured through SSL/TLS encryption technology
- Passwords and sensitive information stored in encrypted format
- Firewalls and access controls to prevent unauthorized system access
- Regular security reviews to identify vulnerabilities
- Only authorized personnel can access user information
- Regular staff training and awareness programs on data protection
- Automated monitoring system to detect suspicious login attempts
Nevertheless, transmitting data over the internet is not entirely risk-free and we cannot guarantee absolute security. However, we are committed to ensuring the highest possible level of protection. If you notice any security issue, please contact [email protected] immediately.
Section 6 — Cookies Policy
www365 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser or device.
6.1 Types of Cookies
- Essential Cookies: For maintaining login sessions and ensuring security. Disabling these will prevent the service from functioning properly.
- Functional Cookies: For remembering your preferences and settings — such as language selection.
- Analytical Cookies: To monitor overall usage patterns for service improvement.
6.2 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some www365 services to not function properly.
Section 7 — Data Retention Period
www365 retains your personal information only for as long as necessary. The retention period for specific data depends on its purpose and applicable legal requirements.
- Active Account Data: Full information is retained for as long as the account remains active.
- Closed Account Data: Even after an account is closed, basic records may be retained for a specified period to meet legal obligations.
- Financial Transaction Records: Retained for a defined period for fraud prevention and legal purposes.
- Communication History: Retained for a limited period to improve customer support quality.
When information is no longer needed, we securely and permanently delete it or anonymize it in a way that makes it impossible to identify any individual.
Section 8 — Your Rights and Controls
As a user of www365, you have the following rights over your personal information. To exercise these rights, please contact our customer support team.
You have the right to know what information we hold about you and to receive a copy of it.
If any of your information is incorrect or incomplete, you can request that it be corrected.
Where there is no legal obligation to retain it, you can request that specific information be deleted.
In certain cases, you have the right to object to the processing of your information.
To exercise any of the above rights or if you have any questions about your information, email [email protected] or contact our 24/7 Bengali live chat. We will process your request as quickly as possible.
Section 9 — Protection of Minors
www365 strictly prevents minors from participating on the gaming platform. Our services are only for individuals aged 21 or older.
Date of birth verification is mandatory during the registration process and identity verification may be requested if needed. If any user creates an account by providing a false age, their account will be cancelled and deposited funds will not be refunded.
If we have reason to believe that a minor has created an account, we will immediately suspend that account and delete the related information from our systems. Parents and guardians should remain vigilant and contact us if they have any concerns.
Section 10 — Policy Changes and Updates
www365 reserves the right to change or update this privacy policy from time to time. Changes to this policy may be necessary to keep pace with service, technology, or legal changes.
In the event of any significant change, we will notify you at your registered email address or via the platform. The date of the updated policy will always be noted at the top of this page.
Continued use of www365 after any changes will be considered as your acceptance of the revised privacy policy. We recommend that you review this page regularly.
Section 11 — Contact Us
If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, contact us through any of the following channels:
Privacy Contact
For more information, also see our Terms and Conditions and Responsible Gaming pages.